BAM Fitness LLC. does not offer refunds unless the trainer is unable to train for more than 14 days (both in-person and virtual.) 

In that case, BAM Fitness LLC. will offer a refund for the number of sessions remaining for that month. 

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Clients are allowed ONE make-up session per month. Any missed sessions following that will be forfeited without refund. It is the client's responsibility to communicate scheduling conflicts prior to their sessions.